Terms of service
Terms of Service
Welcome to The Lunch Crate! We’re thrilled to have you here. By using our website or purchasing our products, you agree to the following terms.
1. Orders & Payments
All orders are subject to product availability and confirmation of the order price. We accept payment via the methods displayed at checkout. By placing an order, you confirm that all information you provide is accurate and complete.
2. Product Information
We do our best to provide accurate descriptions and images of our lunchboxes. Colours and details may vary slightly due to photography, screen settings, or the handmade nature of some items.
3. Delivery
Please refer to our Delivery Policy for details on processing times, delivery fees, and tracking.
4. Returns & Exchanges
For information about returns or exchanges, please see our Returns & Exchanges Policy.
5. Personalised & Bespoke Orders
Custom or personalised orders are made especially for you and cannot be returned unless damaged or faulty. Please ensure all personalisation details are correct before submitting your order.
6. Intellectual Property
All content on our website, including images, text, logos, and designs, is owned by The Lunch Crate (Pty) Ltd and may not be copied, reproduced, or used without permission.
7. Limitation of Liability
While we make every effort to provide high-quality products, The Lunch Crate (Pty) Ltd is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
8. Privacy
Your privacy is important to us. Any personal information collected is used only to process orders, provide customer support, and communicate about your order. We do not share your information with third parties without your consent.
9. Changes to Terms
We may update these terms from time to time. Any updates will be posted on this page with a revised date. By continuing to use our website or purchase our products, you accept the updated terms.
10. Contact Us
If you have any questions about these terms, please reach out to us at info@thelunchcrate.co.za We’re always happy to help!
The Lunch Crate
The Lunch Crate is where lunchboxes come to play. We curate bespoke kids lunchboxes and accessories that make mealtime fun, functional, and fabulously mess-free. From picky eaters to snack connoisseurs, our lunchboxes are there to handle crumbs, chaos, and everything in between, one perfectly packed lunch at a time.
The Lunch Crate is where lunchboxes come to play. We curate bespoke kids lunchboxes and accessories that make mealtime fun, functional, and fabulously mess-free. From picky eaters to snack connoisseurs, our lunchboxes are there to handle crumbs, chaos, and everything in between, one perfectly packed lunch at a time.